"WAY TO GO!"

So I am still at the Sears Outlet much to my chagrin (the dungeon) and the sales at the store have been horribly down at our location. Mostly in part because of our Philly location catering to our Philly customers, but mainly because the competition like Home Depot and Lowes offer similar products for almost the same price. However are service agreement sales are threw the roof.

When I first started there they didnt push the Protection Agreements (extended warranty how can I go wrong?) but now they are all about them. Back in the day our store constantly came in last place. No one cared really we just joked about it. The regional mangers kept coming by on a regular basis cared though. They would rip the boss of the store to pieces which would result in her passing the anger on to the sales people. It was a almost regular part of life there.

Anyway all that has changed and we have people that actually strive to make the store above standard. We have been number one in the region for months now with the service agreemetns. Making Sears lots of money to pretty much do nothing. If someone buys a protection argument its money in the bank for Sears especially if it doesn't break.

Now we are at the top you think we would be rewarded some how. Bonuses perhaps? Free dinner for the sales team (its a really small team making the company lots of money) ? Gift Cards to use at the real Sears at least? No we get emails to the mangers once in a while that say in small print at the end of them WAY TO GO! We don't even see the VIP of Sears anymore which I guess means your doing a good job, but shouldn't they be treating us like gold for carrying the region?

I am sure some of my readers who sit in the dark basements are gleefully hoping that 332 Burnt Mill Road is darkened by years end and judging by our overall sales the last few months it wouldn't be out of left field. Reason # 232 why I hate my job.


Sears Alert: Orange